Shift Leader: Operational Coach & Guest Experience

Wingstop; Dallas (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Wingstop in Dallas, TX is seeking a dynamic Shift Leader to supervise daily operations, ensure food safety, quality, and cleanliness, and deliver outstanding guest service. You will train team members, manage opening/closing tasks, and help uphold Wingstop standards while coordinating shifts and ensuring efficient service during peak hours.

This role requires strong communication, multitasking, and a customer-first mindset.

Qualifications

• Excellent guest service and communication skills.
• Prior leadership or supervisory experience in quick-service restaurant.
• Ability to multitask and manage a fast-paced environment.
• Familiarity with food safety standards and cash handling procedures.

Responsabilités

• Supervise the shift to ensure quality, safety, and cleanliness.
• Train and mentor team members on tasks and standards.
• Open/close duties and ensure proper cash handling and reporting.

Connaissances

Guest service

Staff supervision

Cash handling

Food safety

Operations coordination

Outils

POS system

Description du poste

Wingstop in Dallas, TX is seeking a dynamic Shift Leader to supervise daily operations, ensure food safety, quality, and cleanliness, and deliver outstanding guest service. You will train team members, manage opening/closing tasks, and help uphold Wingstop standards while coordinating shifts and ensuring efficient service during peak hours.

This role requires strong communication, multitasking, and a customer-first mindset.