Shift Leader: Mentor Teams, Grow with Purpose

Starbucks Corp.; Lexington (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

401(k) with employer match

Tuition reimbursement (Starbucks Plan)

Education resources

Job summary

Starbucks Coffee Company in Lexington, MA is seeking a Shift Manager to lead daily store operations, coach a team of partners, and manage a multi‑million dollar business while ensuring an inviting atmosphere for customers.

The role emphasizes mentoring, training, and delivering exceptional service, with a strong focus on teamwork and operational excellence within a busy retail environment.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead store shift operations and team performance.
• Mentor and train partners to deliver great customer experiences.
• Create a welcoming space for the community while managing store KPIs.

Skills

Retail management

Team supervision

Customer service

Sales focus

Organizational skills

Problem solving

Entrepreneurial mindset

Military service

Job description

Starbucks Coffee Company in Lexington, MA is seeking a Shift Manager to lead daily store operations, coach a team of partners, and manage a multi‑million dollar business while ensuring an inviting atmosphere for customers.

The role emphasizes mentoring, training, and delivering exceptional service, with a strong focus on teamwork and operational excellence within a busy retail environment.