Shift Leader: Mentor, Coach & Elevate Guest Experience

Zaxby's; Union (SC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Flexible schedule

Early access to pay

Opportunities to advance

401(k) with employer match

Medical, dental, and vision insurance

Short and long-term disability

Employer-paid life insurance

Job summary

Zaxby's is hiring a Shift Leader to manage the shift operations, including product, processes, and people. You will supervise tasks, respond to guest concerns, and ensure standards are met while coaching teammates to improve performance.

Responsibilities include training, delegating duties, maintaining safety, and driving a positive team culture. Competitive hourly pay and strong benefits support are provided.

Qualifications

• Must be 18 years of age or older.
• Reliable transportation.
• Flexible schedule including days, nights, weekends, and holidays.
• Background check successful.

Responsibilities

• Manage shift product, process and people to execute a shift.
• Train and coach team members and delegate tasks.
• Resolve guest complaints and maintain service quality.
• Ensure opening/closing duties and safety standards are met.

Skills

Leadership

Team coaching

Communication

Problem solving

Training

Job description

Zaxby's is hiring a Shift Leader to manage the shift operations, including product, processes, and people. You will supervise tasks, respond to guest concerns, and ensure standards are met while coaching teammates to improve performance.

Responsibilities include training, delegating duties, maintaining safety, and driving a positive team culture. Competitive hourly pay and strong benefits support are provided.