Shift Leader: Lead with Service, Grow Your Team

Workstream; Forsyth (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

A fun work environment where you can 긍

Job summary

Workstream is seeking a Shift Leader to support senior leadership in daily restaurant operations and guest service at a Chick-fil-A franchise. You will lead by example, coach team members, and help ensure smooth shifts in a fast-paced setting.

You will open/close, count drawers, and train new hires while maintaining brand standards and a focus on safety. A friendly, energetic attitude and reliable transportation are essential.

Qualifications

• Excellent communication and guest service skills.
• Ability to lead a shift and train new hires.
• Reliability and punctuality.
• Strong teamwork and accountability.
• Prior experience as shift lead is preferred but not required.

Responsibilities

• Support senior leadership in executing daily operations and maintaining Operational Excellence and our Recipe for Service.
• Complete tasks to ensure the restaurant runs effectively and efficiently.
• Coach and develop team members, lead by example, and set the tone for the shift.
• Open and/or close, lead shifts, and act as a key holder.
• Count drawers and finalize day; ensure accurate end-of-day procedures.

Skills

Smile

Eye Contact

Speak Enthusiastically

Emotional Connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team management

Teamwork

Job description

Workstream is seeking a Shift Leader to support senior leadership in daily restaurant operations and guest service at a Chick-fil-A franchise. You will lead by example, coach team members, and help ensure smooth shifts in a fast-paced setting.

You will open/close, count drawers, and train new hires while maintaining brand standards and a focus on safety. A friendly, energetic attitude and reliable transportation are essential.