Shift Leader: Lead, Train & Elevate Guest Service

Taco-Bell; Alsip (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Team Lyders in the United States is seeking a Part-time Shift Leader to support daily Taco Bell restaurant operations in Alsip, IL. You will supervise and train team members, uphold brand standards, and ensure an exceptional guest experience across shifts.

The role emphasizes leadership, communication, and problem-solving in a fast-paced setting. You will help plan workflows, manage inventory, maintain safety and cleanliness, and support back-office tasks.

Qualifications

• 1+ years of experience in a restaurant leadership or training role.
• Strong communication and leadership skills.
• Ability to problem-solve and make decisions in a fast-paced environment.
• Must be 18 years or older.
• Ability to pass a background screening and MVR check.
• Willingness to work weekends, evenings, and extended shifts when necessary.

Responsibilities

• Supervise and support team members during shifts.
• Assist with training and development of new and existing team members.
• Foster a positive and inclusive workplace culture, championing Team Lyders’ core values.
• Set the tone for exceptional customer service and teamwork.
• Deliver a Consistent Customer Experience.
• Execute MIC Success Routine to ensure operational efficiency.
• Plan, direct, and deploy crew to meet brand and company standards.
• Manage product inventory and ordering to meet demand.
• Assess and coach team members for service excellence.
• Maintain restaurant cleanliness and equipment standards.
• Oversee daily restaurant operations, ensuring smooth and efficient workflow.
• Assist with administrative duties, including back-office organization.
• Audit CORE performance and provide coaching for improvement.
• Manage equipment maintenance and safety standards.
• Perform and oversee cash handling and daily banking tasks.

Skills

Leadership

Communication

Problem Solving

Teamwork

Training & Coaching

Job description

Team Lyders in the United States is seeking a Part-time Shift Leader to support daily Taco Bell restaurant operations in Alsip, IL. You will supervise and train team members, uphold brand standards, and ensure an exceptional guest experience across shifts.

The role emphasizes leadership, communication, and problem-solving in a fast-paced setting. You will help plan workflows, manage inventory, maintain safety and cleanliness, and support back-office tasks.