Shift Leader - Lead, Train & Deliver Great Service

Workstream; Keyport (NJ); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training

Growth opportunities and development

Life Insurance

Discounted tuition for you and your 가족

Referral program

Employee discounts on all your Dunkin’

Job summary

Lufrankton Management is an established Dunkin Franchise Group with over 35 years of experience. The Shift Leader role invites you to guide teams, ensure guest satisfaction, and uphold brand standards in a fast-paced Dunkin environment.

You will lead by example, train crew, and manage tasks from food prep to cash handling while maintaining safety and cleanliness. Competitive pay, tips, flexible schedules, and growth opportunities are included.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Communication skills

Multitasking

Flexibility

Team player

Customer service

Job description

Lufrankton Management is an established Dunkin Franchise Group with over 35 years of experience. The Shift Leader role invites you to guide teams, ensure guest satisfaction, and uphold brand standards in a fast-paced Dunkin environment.

You will lead by example, train crew, and manage tasks from food prep to cash handling while maintaining safety and cleanliness. Competitive pay, tips, flexible schedules, and growth opportunities are included.