Shift Leader: Lead, Train & Delight Guests

Arby's, Inc.; Washington Oaks (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

401K and health benefits

Paid training

Complimentary meals

Daily pay option

Opportunities for advancement

Job summary

A major fast-food restaurant chain in the US is seeking a Shift Leader to ensure smooth daily operations and support management in a dynamic environment. The ideal candidate will have at least one year of experience in the Quick Service Restaurant industry, possess strong leadership abilities, and excel in customer service. Responsibilities include training team members and maintaining operational standards. This role offers competitive pay and benefits, along with opportunities for advancement in the organization.

Qualifications

• 1+ year of experience in the Quick Service Restaurant (QSR) industry.
• Familiarity with ServSafe certification preferred.
• Availability to work evenings, holidays, and weekends.

Responsibilities

• Support the General and Assistant Manager in daily operations.
• Help team members with performance and training initiatives.
• Provide exceptional customer service to ensure customer satisfaction.

Skills

Team leadership

Customer service

Conflict resolution

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

POS system

Job description

A major fast-food restaurant chain in the US is seeking a Shift Leader to ensure smooth daily operations and support management in a dynamic environment. The ideal candidate will have at least one year of experience in the Quick Service Restaurant industry, possess strong leadership abilities, and excel in customer service. Responsibilities include training team members and maintaining operational standards. This role offers competitive pay and benefits, along with opportunities for advancement in the organization.