Shift Leader: Lead, Train & Elevate Guest Experience

Arby's, Inc.; Midland (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

401K and HSA options

Paid training

Complimentary meals

Daily pay option

Opportunities for advancement

Job summary

A leading Quick Service Restaurant company is seeking a Shift Leader to ensure smooth operations during shifts. Responsibilities include supporting management, training team members, and providing exceptional customer service. Candidates should have at least 1 year of experience in the QSR industry, effective communication skills, and a willingness to learn. This role offers competitive compensation and growth opportunities.

Qualifications

• Minimum 1 year experience in QSR.
• Strong knowledge of team leadership.
• Ability to handle physical demands of restaurant environments.

Responsibilities

• Support General and Assistant Manager in operations.
• Drive performance and training for team members.
• Provide exceptional customer service.

Skills

Customer service

Team leadership

Conflict resolution

Communication skills

Education

High School Diploma or GED

Tools

POS system familiarity

ServSafe certification

Job description

A leading Quick Service Restaurant company is seeking a Shift Leader to ensure smooth operations during shifts. Responsibilities include supporting management, training team members, and providing exceptional customer service. Candidates should have at least 1 year of experience in the QSR industry, effective communication skills, and a willingness to learn. This role offers competitive compensation and growth opportunities.