Shift Leader: Elevate Guest Experience & Team Performance

Taco Bell; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, and more

Job summary

A popular fast-food chain is seeking a Shift Lead to ensure customer satisfaction and successful team operations. The ideal candidate will have at least one year of restaurant experience and strong leadership skills. Responsibilities include supervising team members, managing customer complaints, and assisting with operational tasks. This position offers competitive pay, free meals, and flexible schedules.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Excellent communication skills and organizational skills.
• Physical dexterity required; ability to move up to 45 lbs.

Responsibilities

• Ensure customer satisfaction by executing the MIC Success Routine.
• Oversee Team Members' completion of Shift Excellence tasks.
• Resolve customer complaints quickly.
• Assist with Profit & Loss management.

Skills

Customer satisfaction prioritization

Leadership and coaching

Conflict resolution

Communication skills

Basic math skills

Job description

A popular fast-food chain is seeking a Shift Lead to ensure customer satisfaction and successful team operations. The ideal candidate will have at least one year of restaurant experience and strong leadership skills. Responsibilities include supervising team members, managing customer complaints, and assisting with operational tasks. This position offers competitive pay, free meals, and flexible schedules.