Shift Leader: Drive Guest Experience & Team Success

Taco Bell; Mooresville (IN); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Free bachelor’s degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones, gym memberships

Job summary

A fast-food restaurant chain is seeking a Shift Lead to inspire and guide the team while ensuring high standards of customer satisfaction. This role involves leading shifts, resolving customer concerns, and overseeing various operational tasks. Ideal candidates will have at least a year of experience in restaurant or retail, great communication, and leadership skills. The position offers competitive pay, free meals, flexible schedules, and benefits including health programs and 401k matching.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Attendance and Punctuality a must.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine.
• Oversee Team Members' completion of Shift Excellence tasks.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly.
• Provide regular feedback to the GM on Team Member performance.

Skills

Restaurant/Retail experience

Excellent communication skills

Leadership skills

Basic Math skills

Job description

A fast-food restaurant chain is seeking a Shift Lead to inspire and guide the team while ensuring high standards of customer satisfaction. This role involves leading shifts, resolving customer concerns, and overseeing various operational tasks. Ideal candidates will have at least a year of experience in restaurant or retail, great communication, and leadership skills. The position offers competitive pay, free meals, flexible schedules, and benefits including health programs and 401k matching.