Shift Leader — Lead, Grow & Deliver Great Service (Flexible Hours)

Arby's, Inc.; Sheffield Township (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

401K, HSA, medical, dental, vision

Paid training

Complimentary meals

Daily pay option

Opportunities for advancement

Job summary

A leading fast-food chain is seeking a Shift Leader to support daily restaurant operations. In this role, you will assist the management team while ensuring exceptional customer service and team performance. Qualifications include at least 1 year of Quick Service Restaurant experience, strong leadership skills, and the ability to handle physical tasks. This position offers competitive benefits, flexible scheduling, and opportunities for advancement within the organization.

Qualifications

• Minimum of 1 year experience in Quick Service Restaurant (QSR) industry.
• Availability to work evenings, holidays, and weekends.
• ServSafe certification preferred.
• Able to withstand physical demands of a restaurant environment.

Responsibilities

• Support General and Assistant Manager in daily operations.
• Ensure smooth operation of shifts.
• Provide exceptional customer service.
• Assist team members with performance and training.

Skills

Team leadership

Conflict resolution

Customer service

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

POS system

Job description

A leading fast-food chain is seeking a Shift Leader to support daily restaurant operations. In this role, you will assist the management team while ensuring exceptional customer service and team performance. Qualifications include at least 1 year of Quick Service Restaurant experience, strong leadership skills, and the ability to handle physical tasks. This position offers competitive benefits, flexible scheduling, and opportunities for advancement within the organization.