Shift Leader: Lead Team & Elevate Guest Service

Buck Management Corp; Northern (KY, SC); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Holiday off

Fuel discount

Flexible hours

Career development

Health insurance

Paid vacation

Local family owned

Job summary

Bojangles @ Bluewater in Charleston, SC is hiring Shift Leaders to oversee shifts and ensure exceptional guest service. The role involves leading staff, managing daily operations, and upholding Bojangles quality standards across locations including Charleston, North Charleston, Cain Bay, and Ravenel.

We offer competitive weekly pay, flexible hours, and opportunities for career development. Full-time roles include health insurance and paid vacation; multiple locations provide growth and

Qualifications

• Prior experience in food service or hospitality preferred.
• Leadership qualities, even without formal management experience.
• Must be at least 18 years of age (some positions specify 16 years old).
• Dependable and reliable, able to work with a sense of urgency.
• Strong communication and interpersonal skills.
• Cheerful, positive attitude, and a passion for serving others.
• Ability to manage a team effectively.
• Some positions require experience with restaurant management in the QSR industry, including P&L, food cost, and labor management.

Responsibilities

• Lead and motivate a team of employees.
• Ensure excellent guest service and satisfaction.
• Oversee daily restaurant operations, including opening and closing procedures.
• Maintain Bojangles' quality and safety standards, including food safety and sanitation.
• Manage inventory, track waste, and reconcile sales and cash.
• Train new team members and provide ongoing coaching and feedback.
• Address escalated guest concerns and resolve issues promptly.
• Understand and uphold company policies and procedures.
• Some roles may require the successful completion of Bojangles University (BO University) training to support skill development and operational standards.

Skills

Leadership

Guest service

Team management

Communication

Job description

Bojangles @ Bluewater in Charleston, SC is hiring Shift Leaders to oversee shifts and ensure exceptional guest service. The role involves leading staff, managing daily operations, and upholding Bojangles quality standards across locations including Charleston, North Charleston, Cain Bay, and Ravenel.

We offer competitive weekly pay, flexible hours, and opportunities for career development. Full-time roles include health insurance and paid vacation; multiple locations provide growth and