Shift Leader - Lead Team & Elevate Guest Experience

Ruby Tuesday; Florida; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Ruby Tuesday in Royal Palm Beach, FL is seeking a Shift Leader to support daily restaurant operations, mentor Team Members, and ensure a consistently great guest experience. You will lead with CHARM and CARE, help recruit and train staff, enforce safety, quality, and company policies, and play a key role in new product launches.

Ideal applicants have strong leadership and communication skills, a focus on guest satisfaction, and a willingness to work in a fast-paced environment.

Qualifikationen

• Must be at least 21 years of age.
• Must have a valid driver’s license.
• High School Diploma or High School equivalency preferred.
• Internal Candidates: High performing Team Member certified in all hourly positions with potential to advance to management.
• External Candidates: At least six months of shift leader or management experience.
• Basic computer skills required.

Aufgaben

• Attend scheduled shifts as required.
• Lead and model CHARM and CARE to ensure excellent guest service.
• Assist management with recruiting, training, developing, and communicating with Team Members daily.
• Adhere to company policies and wage/hour regulations.
• Ensure all equipment is in good repair.
• Manage processes including line checks, pull thaw, prep lists, and food safety.
• Verify food is prepared to spec regarding portion and plate presentation.
• Assist with execution of new initiatives, including product and menu rollouts.
• Perform other duties as assigned.

Kenntnisse

Team leadership

Customer service

Communication

Basic computer skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Ruby Tuesday in Royal Palm Beach, FL is seeking a Shift Leader to support daily restaurant operations, mentor Team Members, and ensure a consistently great guest experience. You will lead with CHARM and CARE, help recruit and train staff, enforce safety, quality, and company policies, and play a key role in new product launches.

Ideal applicants have strong leadership and communication skills, a focus on guest satisfaction, and a willingness to work in a fast-paced environment.