Shift Leader: Lead Team, Drive Service & Quality

Baskin-Robbins; Lehighton (Carbon County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance with Co.

Job summary

Dunkin' Donuts in Lehighton, PA is seeking a Shift Leader to help run daily operations, oversee a frontline team, and ensure excellent customer service.

You will support the General Manager, deploy crew, monitor drive-thru performance, and uphold quality standards. This role is ideal for motivated individuals looking to grow into management.

Franchisee-owned position offering weekly pay, PTO, employee meals, and comprehensive insurance benefits.

Qualifications

• Proven leadership and management skills.
• Strong customer service mindset and communication.
• Ability to lead a team and adapt to fast-paced environment.

Responsibilities

• Lead store shift and supervise crew to ensure efficient operations.
• Monitor drive-thru performance and service quality.
• Coordinate with the General Manager and schedule staff.

Job description

Dunkin' Donuts in Lehighton, PA is seeking a Shift Leader to help run daily operations, oversee a frontline team, and ensure excellent customer service.

You will support the General Manager, deploy crew, monitor drive-thru performance, and uphold quality standards. This role is ideal for motivated individuals looking to grow into management.

Franchisee-owned position offering weekly pay, PTO, employee meals, and comprehensive insurance benefits.