Shift Leader: Lead Service, Training & Inventory

America's Pizza Company, LLC; Candler (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Tasty Hut, LLC seeks a Pizza Hut Shift Leader to supervise daily operations, lead the team, and ensure high customer satisfaction on every shift. You will train staff, manage inventory, and uphold brand standards across health, safety, and service guidelines.

As a front-line leader, you will drive performance, resolve issues using Pizza Hut tools, and foster a positive work culture that aligns with company values.

Qualifications

• Be a customer maniac for all roles.
• Serv Safe Certified.
• Lead On! Shift Leader.
• MSM courses 4-5.
• Proficient at Microsoft Office.
• Reliable transportation and computer basics.
• Valid Driver's License preferred.
• Communicate and give feedback positively.
• National Sex Offender Registry Check.
• Motor Vehicle Record.

Responsibilities

• Take ownership and responsibility of restaurant and team during shifts.
• Train team members to Pizza Hut and Tasty Hut, LLC standards.
• Use BLAST to resolve customer complaints and put customers first.
• Own and promote a positive restaurant culture and employee experience.
• Responsible for inventory and food orders.
• Enforce and follow Pizza Hut service principles.
• Deliver it fast and create food we are proud to service with a smile.
• Assist RGM with oversight of inventory, forecasting, scheduling processes.
• Ensure all team members have tools and knowledge needed for success.
• Deliver high customer satisfaction on all shifts.
• Meet/exceed brand standards and processes on shifts.

Skills

Customer service

Leadership

Verbal communication

Problem solving

Education

Serv Safe Certified

MSM courses 4-5

Tools

Microsoft Office

Hutlink

Pizzapedia

Job description

Tasty Hut, LLC seeks a Pizza Hut Shift Leader to supervise daily operations, lead the team, and ensure high customer satisfaction on every shift. You will train staff, manage inventory, and uphold brand standards across health, safety, and service guidelines.

As a front-line leader, you will drive performance, resolve issues using Pizza Hut tools, and foster a positive work culture that aligns with company values.