Shift Leader: Lead, Learn & Earn with Flexible Hours

McDonald's; Northwood (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Shift Manager to oversee daily restaurant operations and lead the team to deliver a great guest experience. You’ll supervise crew schedules, support training, and uphold food safety and cleanliness standards.

In this role you’ll drive safety, inventory, and profitability while providing strong leadership and coaching to both crew and managers, ensuring high performance and customer satisfaction across shifts.

Qualifications

• Demonstrated ability to help and serve customers.
• Excellent communication and problem-solving skills.
• Ability to lead a team and maintain guest satisfaction.
• Decision-making under pressure in a high-volume setting.

Responsibilities

• Lead the restaurant shift to ensure smooth operations.
• Provide empowering leadership for crew and managers.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take actions to improve safety, security, inventory, and profitability.
• Support training and learning opportunities for the team.
• Drive performance expectations and results from the crew.

Skills

Customer service

Communication

Leadership

Fast-paced decision making

Job description

McDonald’s is seeking a Shift Manager to oversee daily restaurant operations and lead the team to deliver a great guest experience. You’ll supervise crew schedules, support training, and uphold food safety and cleanliness standards.

In this role you’ll drive safety, inventory, and profitability while providing strong leadership and coaching to both crew and managers, ensuring high performance and customer satisfaction across shifts.