Shift Leader - Lead Hospitality, Grow to GM Path

Sweetgreen; Chicago (IL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Tips

Competitive wages

Path to lead/manager

Medical, dental, vision

Paid vacation

Free meal

401(k)

Team member merch shop

Eligible benefits

Job summary

Sweetgreen is seeking a Shift Leader in Chicago, IL to guide daily restaurant operations and lead a hospitality-first team. You will manage shifts, support food quality and service, and model accountable leadership as you help the team thrive.

With 1+ year of supervisory experience in fast-paced settings, you’ll train teammates, supervise stations, uphold food safety, and prepare for future roles like General Manager.

Qualifications

• Leadership or supervisory experience in fast-paced environments.
• Customer-focused hospitality mindset and attention to food quality.
• Ability to manage multiple tasks under pressure and maintain standards.
• Willingness to grow into restaurant management.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Restaurant leadership

Supervisory experience

Hospitality mindset

Team motivation

Organizational skills

Job description

Sweetgreen is seeking a Shift Leader in Chicago, IL to guide daily restaurant operations and lead a hospitality-first team. You will manage shifts, support food quality and service, and model accountable leadership as you help the team thrive.

With 1+ year of supervisory experience in fast-paced settings, you’ll train teammates, supervise stations, uphold food safety, and prepare for future roles like General Manager.