Shift Leader: Lead Every Shift, Grow into Management

Far West Services, LLC; San Diego (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Training

Free Shift Meal

Career Growth Opportunities

Internal Promotion Opportunities

Job summary

Zion Restaurant Group is seeking a Shift Leader to guide daily restaurant operations and deliver a positive guest and team experience. You will support the General Manager and Assistant Manager by leading shifts, coaching staff, maintaining standards, and ensuring exceptional service across the restaurant.

The role emphasizes developing future leaders, maintaining food safety, and upholding operational excellence in a fast-paced setting.

Qualifications

• At least 1 year of restaurant, retail, or leadership experience.
• Food Handler Certification.
• Strong communication and problem-solving skills.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership

Communication

Problem-solving

Attendance

Customer service

Tools

POS system

Job description

Zion Restaurant Group is seeking a Shift Leader to guide daily restaurant operations and deliver a positive guest and team experience. You will support the General Manager and Assistant Manager by leading shifts, coaching staff, maintaining standards, and ensuring exceptional service across the restaurant.

The role emphasizes developing future leaders, maintaining food safety, and upholding operational excellence in a fast-paced setting.