Shift Leader: Lead, Coach & Grow into Management

FWS; Calexico (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Zion Restaurant Group is seeking a Shift Leader to help run daily restaurant operations, coaching team members and upholding service standards. This leadership role supports the General Manager and Assistant Manager and prepares you for future growth within our company.

You'll lead shifts, maintain food safety and cleanliness, train new staff, ensure orders meet readiness times, handle cash procedures, and promote a positive culture while delivering exceptional guest experiences.

Qualifications

• Leadership mindset and positive attitude.
• 1 year of restaurant, retail, or leadership experience preferred.
• Experience using a POS system preferred.
• Strong communication and problem-solving skills.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership

Communication

Problem solving

Guest service

Accountability

Tools

POS system

Job description

Zion Restaurant Group is seeking a Shift Leader to help run daily restaurant operations, coaching team members and upholding service standards. This leadership role supports the General Manager and Assistant Manager and prepares you for future growth within our company.

You'll lead shifts, maintain food safety and cleanliness, train new staff, ensure orders meet readiness times, handle cash procedures, and promote a positive culture while delivering exceptional guest experiences.