Shift Leader: Lead, Coach & Grow (Paid Training + 401(k))

FWS; Boston (MA); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Descripción de la vacante

Zion Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver exceptional guest service. You will support leadership, coach team members, and uphold safety and cleanliness standards in a fast-paced environment.

This role prepares you for future management opportunities within our growing organization and emphasizes leadership development, training participation, and internal promotion pathways.

Formación

• Positive attitude and leadership mindset.
• At least 1 year of restaurant, retail, or leadership experience preferred.
• Experience using a Point of Sale (POS) system preferred.
• Strong communication and problem-solving skills.
• Available to support business needs.

Responsabilidades

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Conocimientos

Leadership experience

POS experience

Communication skills

Problem-solving

Availability

Herramientas

POS system

Descripción del empleo

Zion Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver exceptional guest service. You will support leadership, coach team members, and uphold safety and cleanliness standards in a fast-paced environment.

This role prepares you for future management opportunities within our growing organization and emphasizes leadership development, training participation, and internal promotion pathways.