Shift Leader: Lead & Develop Restaurant Teams

Wingstop - FWS; San Diego (CA); Presencial; USD 22.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Descripción de la vacante

Zion Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and lead shifts, coaching team members, maintaining standards, and ensuring guests receive exceptional service. This role supports the GMs and prepares you for future growth within our company.

We value leadership, clear communication, and the ability to stay calm in a fast-paced environment. Eligible team members benefit from development opportunities and a supportive work culture.

Formación

• Proven leadership and coaching abilities.
• Experience working in fast-paced restaurant or retail environments.
• Experience using a POS system is preferred.
• Strong problem-solving and communication skills.

Responsabilidades

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Conocimientos

Leadership

Communication

POS experience

Food safety

Descripción del empleo

Zion Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and lead shifts, coaching team members, maintaining standards, and ensuring guests receive exceptional service. This role supports the GMs and prepares you for future growth within our company.

We value leadership, clear communication, and the ability to stay calm in a fast-paced environment. Eligible team members benefit from development opportunities and a supportive work culture.