Shift Leader: Lead Crew & Elevate Guest Experience

McDonald's; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts and free meals

Paid vacation time

Tuition assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Insurance benefits

Job summary

McDonald’s is seeking a Shift Manager to oversee daily operations, lead crew, and ensure exceptional guest experiences. The role emphasizes scheduling, team leadership, and maintaining high standards of cleanliness and safety across shifts.

The position emphasizes promoting training and development, driving profitability, and fostering a collaborative, fast-paced environment. Full-time availability at selected locations is advantageous.

Qualifications

• Passion for helping and serving others
• Strong customer service and support focus
• Ability to communicate effectively and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Oversee crew schedules and shift coverage
• Inspire and empower: Provide leadership for crew and managers to deliver an outstanding guest experience
• Monitor and enforce food safety and cleanliness to McDonald’s standards
• Take action around safety, security, inventory and profitability
• Foster training and continued learning within the restaurant
• Drive high performance and hold the team to a strong results standard

Skills

Customer service

Leadership

Communication

Job description

McDonald’s is seeking a Shift Manager to oversee daily operations, lead crew, and ensure exceptional guest experiences. The role emphasizes scheduling, team leadership, and maintaining high standards of cleanliness and safety across shifts.

The position emphasizes promoting training and development, driving profitability, and fostering a collaborative, fast-paced environment. Full-time availability at selected locations is advantageous.