Shift Leader: Lead, Coach & Grow with Flexible Hours

Dunkin' Donuts; Norman (OK); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discounted donuts

Best in class training

Advancement opportunities

401(k) plan

Medical benefits

Education discounts

Community involvement

Job summary

Dunkin' Donuts franchise is seeking a Shift Leader to supervise daily operations on a shift basis and support the management team in delivering excellent guest service. You will coach team members, ensure tasks are completed efficiently, and uphold food safety standards.

Flexible schedule options include full-time and part-time roles. The position offers opportunities for advancement, training, and benefits where available within the franchisee’s program.

Qualifications

• Must be 18 years of age or older.
• Restaurant, retail, or supervisory experience preferred.
• Ability to lift 25 pounds and stand for long periods.
• Strong guest service skills and attention to detail.

Responsibilities

• Supervise operations on a shift-by-shift basis.
• Coach and support team members to ensure tasks are performed effectively.
• Assist management in maintaining game-day performance and guest satisfaction.
• Follow food handling procedures and sanitation practices.

Skills

Fluent English

Customer service

Team leadership

Time management

Job description

Dunkin' Donuts franchise is seeking a Shift Leader to supervise daily operations on a shift basis and support the management team in delivering excellent guest service. You will coach team members, ensure tasks are completed efficiently, and uphold food safety standards.

Flexible schedule options include full-time and part-time roles. The position offers opportunities for advancement, training, and benefits where available within the franchisee’s program.