Shift Leader: Lead, Coach & Deliver Sub Above

Jersey Mike's Lake Stevens; Lake Stevens (WA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling options

Team member discounts

Leadership development and training

Job summary

Jersey Mike's Lake Stevens is seeking a Shift Leader to direct day-to-day restaurant operations and model positive leadership. You’ll help create an outstanding guest experience with our Sub Above standard.

Lead the team during shifts, coach Crew Members, assist with training, maintain food safety and cleanliness, manage opening/closing tasks, and support inventory control and waste reduction. The role emphasizes teamwork, accountability, and developing leaders from within, with flexible

Qualifications

• Experience in a leadership or supervisory role in a restaurant or customer-service environment.
• Ability to motivate and develop team members.
• Strong communication and problem-solving skills.

Responsibilities

• Lead the team during assigned shifts by setting a positive example and delivering exceptional guest service.
• Coach, support, and train Crew Members throughout each shift.
• Assist with training and onboarding of new team members.
• Maintain a clean, food-safe restaurant environment and monitor standards.
• Manage opening and closing procedures and shift execution.
• Assist with inventory, rotation, and waste reduction.
• Address customer questions and resolve concerns professionally.

Skills

Leadership

Customer service

Coaching

Team building

Job description

Jersey Mike's Lake Stevens is seeking a Shift Leader to direct day-to-day restaurant operations and model positive leadership. You’ll help create an outstanding guest experience with our Sub Above standard.

Lead the team during shifts, coach Crew Members, assist with training, maintain food safety and cleanliness, manage opening/closing tasks, and support inventory control and waste reduction. The role emphasizes teamwork, accountability, and developing leaders from within, with flexible