Shift Leader: Lead a Sweet Team with Flexible Scheduling

Insomnia Cookies; Oxford (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount

Job summary

Insomnia Cookies in Oxford, MS is seeking a Shift Leader to join our fast-paced bakery team. You will lead the shift, bake and package orders, coach the Cookie Crew, and ensure an exceptional guest experience from start to finish.

This role requires 1+ year in customer-focused environments, strong communication, and the ability to work evenings and weekends. We offer competitive hourly pay, flexible scheduling, and an employee discount to help you grow with one of the country's fastest-growing

Qualifications

• 1+ year of experience in customer-focused roles.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Must be 18+ and able to obtain food safety certifications.
• Ability to perform the essential functions of the position with or without accommodation.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

Communication

Team leadership

Organization

Problem solving

Food safety

Tools

POS system

Job description

Insomnia Cookies in Oxford, MS is seeking a Shift Leader to join our fast-paced bakery team. You will lead the shift, bake and package orders, coach the Cookie Crew, and ensure an exceptional guest experience from start to finish.

This role requires 1+ year in customer-focused environments, strong communication, and the ability to work evenings and weekends. We offer competitive hourly pay, flexible scheduling, and an employee discount to help you grow with one of the country's fastest-growing