Shift Leader - Lead a Sweet, Fast-Paced Bakery Team

Insomnia-Cookies; Sugar Land (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Early wage access

Flexible scheduling

Employee discount

Job summary

Insomnia Cookies in Sugar Land, TX is seeking a Shift Leader to guide the bakery team through busy shifts, bake, package, and ensure a warm guest experience from start to finish.

You'll coach the Cookie Crew, manage tasks, uphold food safety and quality standards, and handle cash & deposits while keeping the bakery organized and fast-paced.

Evening, late-night, weekend and holiday availability is expected as our bakeries peak during these times, with opportunities to grow into management roles.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Retail experience

Customer service

Team leadership

Job description

Insomnia Cookies in Sugar Land, TX is seeking a Shift Leader to guide the bakery team through busy shifts, bake, package, and ensure a warm guest experience from start to finish.

You'll coach the Cookie Crew, manage tasks, uphold food safety and quality standards, and handle cash & deposits while keeping the bakery organized and fast-paced.

Evening, late-night, weekend and holiday availability is expected as our bakeries peak during these times, with opportunities to grow into management roles.