Shift Leader: Lead a High-Energy Team to 100% Satisfaction

McDonald's; West Bountiful (UT); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health coverage

Meal discounts

Growth opportunities

Tuition assistance

Job summary

McDonald’s is looking for a Shift Leader to guide crew and managers during shifts, ensuring quality, service, and cleanliness while maintaining food safety and operations standards. You will plan, monitor, and adjust daily activities, train team members, and address guest concerns to achieve 100% satisfaction.

Flexible shifts are available, including mornings, evenings, and weekends. This role offers growth opportunities, competitive starting pay, and benefits as part of the McDonald’s team.

Qualifications

• Previous leadership experience preferred (restaurant, retail, or hospitality).
• Positive, flexible, team-oriented attitude.
• Ability to thrive in a fast-paced environment.
• Must be 18 years or older.

Responsibilities

• Lead and motivate crew and managers during shifts.
• Plan, monitor, and adjust for quality, service, and cleanliness.
• Ensure food safety and operational standards.
• Manage inventory, scheduling, and daily maintenance.
• Train and develop team members.
• Handle guest concerns and deliver 100% customer satisfaction.
• Communicate effectively with the next Shift Leader to ensure smooth operations.
• Meet shift and departmental targets.

Skills

Leadership experience

Job description

McDonald’s is looking for a Shift Leader to guide crew and managers during shifts, ensuring quality, service, and cleanliness while maintaining food safety and operations standards. You will plan, monitor, and adjust daily activities, train team members, and address guest concerns to achieve 100% satisfaction.

Flexible shifts are available, including mornings, evenings, and weekends. This role offers growth opportunities, competitive starting pay, and benefits as part of the McDonald’s team.