Shift Leader: Lead a Fast-Paced Team to 100% Satisfaction

McDonald's; Payson (UT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive starting pay $15/hr

Paid time off from day one

Medical, dental, vision coverage

Meal discounts

Opportunities for growth and tuition

Job summary

McDonald’s is seeking a Shift Leader to guide crew and managers during shifts, ensuring quality, service, and cleanliness while delivering 100% customer satisfaction. You will lead operations, train teammates, and handle guest concerns in a fast-paced environment.

Flexible shifts are available; starting pay is competitive with benefits including time off from day one and a pathway for growth and tuition assistance.

Qualifications

• Previous leadership experience preferred (restaurant, retail, or hospitality).
• Positive, flexible, team-oriented attitude.
• Ability to thrive in a fast-paced environment.
• Must be 18 years or older.

Responsibilities

• Lead and motivate crew and managers during shifts.
• Plan, monitor, and adjust for quality, service, and cleanliness.
• Ensure food safety and operational standards.
• Manage inventory, scheduling, and daily maintenance.
• Train and develop team members.
• Handle guest concerns and deliver 100% customer satisfaction.
• Communicate effectively with the next Shift Leader to ensure smooth operations.
• Meet shift and departmental targets.

Skills

Leadership experience

Team attitude

Thrives in fast-paced

Age requirement 18+

Job description

McDonald’s is seeking a Shift Leader to guide crew and managers during shifts, ensuring quality, service, and cleanliness while delivering 100% customer satisfaction. You will lead operations, train teammates, and handle guest concerns in a fast-paced environment.

Flexible shifts are available; starting pay is competitive with benefits including time off from day one and a pathway for growth and tuition assistance.