Shift Leader: Lead a High-Energy Café Team

Bagel Brands; Bemidji (MN); On-site; USD 16,531 - 28,929; Full time

Job summary

Caribou Coffee in Bemidji, Minnesota, is seeking a Shift Leader to oversee daily store operations in partnership with the General Manager or Assistant General Manager. You will ensure the team understands goals, maintains guest connections, and upholds cleanliness while executing new directives.

Responsibilities include leading shifts, coaching Team Members, managing product quality and waste, and maintaining the store’s look and SOPs.

Qualifications

• 1+ year of leadership or customer service experience.
• Able to work early mornings, evenings, weekends/holidays.
• Must be at least 18 years old.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are executed correctly.
• Coach and develop Team Members with feedback and growth guidance.
• Perform administrative tasks on shift (bank deposits, inventory, orders).
• Maintain store appearance and communicate goals/roles clearly.
• Address guest/team needs proactively to prevent issues.

Skills

Leadership

Guest service

Team management

Communication

Education

High school diploma or GED

Job description

Caribou Coffee in Bemidji, Minnesota, is seeking a Shift Leader to oversee daily store operations in partnership with the General Manager or Assistant General Manager. You will ensure the team understands goals, maintains guest connections, and upholds cleanliness while executing new directives.

Responsibilities include leading shifts, coaching Team Members, managing product quality and waste, and maintaining the store’s look and SOPs.