Shift Leader: Inspire the Team, Delight Guests

Plaza Bonita Mall; National City (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Key holder duties

Flexible schedule 20–40 hours

Free on-duty meals

Training & growth

Uniforms provided

Health, life, and 401(k) benefits

Job summary

Jamba in National City, CA, located at Plaza Bonita Mall, is seeking a Shift Manager to lead daily operations, safeguard quality, and boost guest experiences. This role acts as the store heartbeat when managers are away and focuses on smooth, friendly service.

The position emphasizes leadership, team motivation, and problem-solving across busy shifts, with opportunities for growth and development within the Jamba Ohana.

Qualifications

• Must be 18 years or older.
• 3–6 months of first-line supervisory experience preferred.
• High school diploma or equivalent experience.

Responsibilities

• Lead the team and be the go-to decision maker during your shift.
• Maintain high standards for food quality, service, cleanliness, and safety.
• Motivate and support team members to deliver exceptional guest experiences.
• Troubleshoot challenges—team needs, guest concerns, or supplier issues.
• Know when and how to elevate matters to store leadership.

Skills

First-line supervisory experience

Customer service

Leadership

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Microsoft

Job description

Jamba in National City, CA, located at Plaza Bonita Mall, is seeking a Shift Manager to lead daily operations, safeguard quality, and boost guest experiences. This role acts as the store heartbeat when managers are away and focuses on smooth, friendly service.

The position emphasizes leadership, team motivation, and problem-solving across busy shifts, with opportunities for growth and development within the Jamba Ohana.