Shift Leader: Inspire the Crew & Elevate Guest Experience

Dunkin' | Bapa Network Campbell; Springfield (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Team-focused environment

Career growth opportunities

Job summary

Dunkin' franchise in Springfield, Missouri is seeking a Shift Leader to guide Crew Members on a fast-paced shift, ensuring Dunkin' Brand standards and a friendly guest experience. You will set goals, delegate tasks, and monitor operations to keep the line moving smoothly.

The role emphasizes real-time feedback, recognition, teamwork, and a positive atmosphere. If you are dependable, motivated, and eager to advance with a growth‑oriented team, this is a place to lead and develop your leadership

Qualifications

• Experience leading a team on shift.
• Ability to coach and motivate crew members.
• Commitment to delivering a great guest experience.

Responsibilities

• Set clear goals and delegate assignments to ensure smooth shift operations.
• Provide real-time feedback, motivation, and recognition to team members.
• Promote teamwork and create a friendly, guest-centric atmosphere.

Skills

Shift leadership

Crew coaching

Guest service

Team motivation

Job description

Dunkin' franchise in Springfield, Missouri is seeking a Shift Leader to guide Crew Members on a fast-paced shift, ensuring Dunkin' Brand standards and a friendly guest experience. You will set goals, delegate tasks, and monitor operations to keep the line moving smoothly.

The role emphasizes real-time feedback, recognition, teamwork, and a positive atmosphere. If you are dependable, motivated, and eager to advance with a growth‑oriented team, this is a place to lead and develop your leadership