Shift Leader: Inspire Service, Lead & Grow Your Team

Wendy; Auburn (ME); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Meal discounts

Bonuses

Paid time off

Paid training

Advancement opportunities

Flexible scheduling

Inclusive team environment

Job summary

Wendy's in Auburn, ME is seeking a Shift Manager to lead opening and closing shifts and drive guest satisfaction. You’ll coach crew, manage operations, and ensure fast, friendly service across front counter and drive-thru.

You’ll oversee department leads, train staff, schedule shifts, and promote a positive, inclusive team culture while controlling costs and maintaining quality. Flexible hours include early mornings and late evenings.

Qualifications

• Must be at least 18 years old.
• High school diploma preferred but not required.
• Prior leadership in customer service, retail, or restaurant setting is helpful but not mandatory.
• Availability for mornings, evenings, weekends, and holidays.
• Strong communication and positive attitude.

Responsibilities

• Lead each shift to ensure fast, accurate, and friendly service.
• Coach and develop team to meet goals and maintain guest satisfaction.
• Oversee department operations including guest service and kitchen flow.
• Ensure safety, quality, and efficiency while controlling costs.

Skills

Leadership

Customer service

Communication

Team player

Reliability

Problem-solving

Education

High School Diploma or equivalent

Job description

Wendy's in Auburn, ME is seeking a Shift Manager to lead opening and closing shifts and drive guest satisfaction. You’ll coach crew, manage operations, and ensure fast, friendly service across front counter and drive-thru.

You’ll oversee department leads, train staff, schedule shifts, and promote a positive, inclusive team culture while controlling costs and maintaining quality. Flexible hours include early mornings and late evenings.