Shift Leader: Guest Service & Kitchen Excellence

Wendy; Orono (ME); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Meal discounts

Paid time off

Paid training

Advancement opportunities

Flexible scheduling

Inclusive environment

Job summary

Wendy's in Orono, ME is seeking a Shift Manager to lead opening and closing shifts, ensuring fast, accurate, and friendly service. You will motivate the team, manage schedules, and take ownership of departments like Guest Service, Kitchen, and People Development.

The role offers growth, training, and opportunities to impact guest experiences daily. The position requires 18+ years old, a high school diploma or equivalent preferred, and flexibility for mornings and evenings.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred but not required.

Responsibilities

• Lead each shift with energy to ensure fast, accurate, friendly service.
• Inspire and coach team members to work together effectively.
• Oversee guest service, drive sales promotions, and maintain clean Front Counter and Drive-Thru areas.
• Train and onboard new hires and schedule staff to meet business needs.

Skills

Leadership

Customer service

Team management

Scheduling

Training

Problem-solving

Reliability

Education

High school diploma or equivalent

Job description

Wendy's in Orono, ME is seeking a Shift Manager to lead opening and closing shifts, ensuring fast, accurate, and friendly service. You will motivate the team, manage schedules, and take ownership of departments like Guest Service, Kitchen, and People Development.

The role offers growth, training, and opportunities to impact guest experiences daily. The position requires 18+ years old, a high school diploma or equivalent preferred, and flexibility for mornings and evenings.