Shift Leader in Training — Fast-Paced Store Ops

truenorth Convenience Stores; Willoughby (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

True North Convenience Stores in Willoughby, OH is seeking a reliable Shift Manager to support daily operations, help customers, and maintain a clean, safe store.

You will handle merchandising, pricing, loss prevention, inventory, fuel transactions, and food service tasks, while ensuring excellent guest service and adherence to company standards. Flexible hours and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Prior customer service or cashier experience.
• Able to work flexible hours including evenings, weekends, and holidays.
• Experience with POS systems and cash handling.
• Strong communication and problem-solving skills.

Responsibilities

• Support daily operations including merchandising, pricing, loss prevention, inventory, and fuel transactions.
• Provide prompt, courteous customer service in accordance with company standards.
• Process transactions accurately using POS systems and ensure items are scanned and secured.
• Maintain a clean, safe and organized store environment.
• Assist with food service tasks following safety requirements and support store operations during peak times.

Skills

Customer service

Cash handling

POS system

Loss prevention

Inventory management

Merchandising

Food service

Fuel transactions

Teamwork

Flexible hours

Education

High school diploma or equivalent

Prior cashier or customer service experience

Tools

Point-of-Sale (POS) systems

Job description

True North Convenience Stores in Willoughby, OH is seeking a reliable Shift Manager to support daily operations, help customers, and maintain a clean, safe store.

You will handle merchandising, pricing, loss prevention, inventory, fuel transactions, and food service tasks, while ensuring excellent guest service and adherence to company standards. Flexible hours and teamwork are essential.