Shift Leader (Hourly) — Fast-Paced Restaurant, Serv Safe

Workstream; Lake Wales (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King in Lake Wales, FL is seeking a highly motivated Hourly Shift Coordinator to lead a fast-paced team and manage daily operations on shift.

You will drive guest satisfaction, supervise Team Members, and ensure brand standards while maintaining a clean, energetic dining environment. This role offers leadership growth and the chance to contribute to a globally recognized brand.

Qualifications

• At least 18 years old with a High School Diploma or GED (2 years of college preferred)
• 1–2 years of quick service restaurant experience
• Strong understanding of guest service principles
• Available to work evenings, weekends, and holidays, including long or irregular shifts
• Serv Safe Certification required

Responsibilities

• Support the Restaurant General Manager and Assistant Manager in managing restaurant operations during assigned shifts
• Lead and motivate Team Members to deliver fast, friendly, and accurate guest service in a clean environment
• Follow cash control and security procedures including safe counting and cash drawer management
• Perform daily and weekly inventory inspections and receive inventory truck orders
• Drive operational results by implementing shift plans and maintaining brand standards
• Coach and provide feedback to Team Members to enhance team capabilities and restaurant performance
• Review restaurant results to identify successes and areas for improvement

Skills

Leadership

Guest service

Education

High School Diploma or GED

Job description

Burger King in Lake Wales, FL is seeking a highly motivated Hourly Shift Coordinator to lead a fast-paced team and manage daily operations on shift.

You will drive guest satisfaction, supervise Team Members, and ensure brand standards while maintaining a clean, energetic dining environment. This role offers leadership growth and the chance to contribute to a globally recognized brand.