Shift Leader: Guest Service & Team Coaching

Chicken Salad Chick; Millington (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Chicken Salad Chick is seeking a Team Leader to support the GM and AM in running a busy Tennessee restaurant, delivering superb guest experiences and maintaining an engaging work environment.

In this role you will supervise guest service and shift operations, train hourly team members, manage schedules, ensure food safety and cleanliness, and help achieve financial objectives. The position emphasizes hospitality, teamwork, and adherence to company procedures.

Qualifications

• Ability to work in a fast-paced restaurant environment.
• Strong verbal communication with team members and guests.
• Ability to multitask and manage competing priorities.
• Excellent attendance and punctuality, reliability.
• Willingness to train hourly team members and supervise shifts.
• Familiarity with shift leadership responsibilities is a plus.

Responsibilities

• Assist GM and AM in daily restaurant operation within budget.
• Ensure compliance with food standards and handling procedures.
• Supervise dining room, service area and kitchen procedures.
• Train and counsel hourly team members during shifts.
• Maintain hospitality and service excellence for guests.
• Coach team members and manage schedules and records.

Skills

Fast-paced environment

Clear communication

Multitasking

Attendance and punctuality

Team leadership

Reliable transportation

Job description

Chicken Salad Chick is seeking a Team Leader to support the GM and AM in running a busy Tennessee restaurant, delivering superb guest experiences and maintaining an engaging work environment.

In this role you will supervise guest service and shift operations, train hourly team members, manage schedules, ensure food safety and cleanliness, and help achieve financial objectives. The position emphasizes hospitality, teamwork, and adherence to company procedures.