Shift Leader: Guest Service & Operations Coach

Workstream; Edmond (OK); On-site; USD 16,531 - 24,796; Part time

Job summary

Workstream in Edmond, OK is seeking an Hourly Shift Coordinator to lead guest service and daily operations during assigned shifts.

You will support the RGM and AM, supervise a team, uphold brand standards, manage inventory, and help achieve speed of service and guest satisfaction.

This on-site, hourly role offers hands-on leadership and opportunities to develop operational skills.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities
• Performs duties of the Team Member when necessary

Skills

Guest service

Job description

Workstream in Edmond, OK is seeking an Hourly Shift Coordinator to lead guest service and daily operations during assigned shifts.

You will support the RGM and AM, supervise a team, uphold brand standards, manage inventory, and help achieve speed of service and guest satisfaction.

This on-site, hourly role offers hands-on leadership and opportunities to develop operational skills.