Shift Leader: Guest Experience & Team Performance

Ontario Trillium Foundation; Augusta (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Little Caesars in Augusta, GA is seeking an Assistant Manager to oversee shift operations, guest experience, sales performance, and brand execution. You will supervise team members and work with the Restaurant Manager to ensure customer satisfaction and profitability during your shift.

On-shift leadership includes assigning tasks, coaching teammates, handling guest concerns, promoting promotions, and upholding food safety and cash controls.

Qualifications

• Experience leading teams on fast-paced shifts.
• Proven ability to deliver excellent guest service.
• Knowledge of food safety and cash handling procedures.
• Ability to train and coach colleagues effectively.
• Familiarity with in-store promotions and sales techniques.

Responsibilities

• Oversee shift operations and guest experience.
• Supervise colleagues to ensure tasks are completed.
• Lead team members on shifts, assign tasks, and train.
• Promote sales through suggestive selling and promotions.
• Uphold food safety requirements and proper cash controls.
• Count drawers and follow daily cash handling procedures.

Skills

Team leadership

Customer service

Training

Cash handling

Food safety

Sales promotion

Shift management

Job description

Little Caesars in Augusta, GA is seeking an Assistant Manager to oversee shift operations, guest experience, sales performance, and brand execution. You will supervise team members and work with the Restaurant Manager to ensure customer satisfaction and profitability during your shift.

On-shift leadership includes assigning tasks, coaching teammates, handling guest concerns, promoting promotions, and upholding food safety and cash controls.