Shift Leader – Guest Experience & Restaurant Ops

Pilot Company; Paducah (KY); On-site; USD 18,514 - 26,849; Full time

Job summary

Pilot Company is seeking a Shift Leader in Paducah, KY, to supervise restaurant operations and ensure excellent customer service. The ideal candidate will possess prior experience in restaurant environments, exceptional customer service skills, and the ability to maintain a customer-focused culture. Responsibilities include supervising employees, assisting managers, and working flexible hours including nights and weekends. Pay rates start between $13.44 - $19.49 per hour, and all qualified applicants are encouraged to apply.

Qualifications

• Previous experience or working knowledge of restaurant operations.
• Incredible customer service skills to help maintain a customer-focused culture.
• Proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with various levels.
• Must be able to work a flexible schedule including nights and weekends.

Responsibilities

• Supervise employees and general operations of the restaurant.
• Respond to the needs of customers.
• Assist managers with any necessary tasks.
• Ensure facilities are well-maintained.

Skills

Customer service skills

Knowledge of restaurant operations

Teamwork

Proficiency with a calculator and computer

Job description

Pilot Company is seeking a Shift Leader in Paducah, KY, to supervise restaurant operations and ensure excellent customer service. The ideal candidate will possess prior experience in restaurant environments, exceptional customer service skills, and the ability to maintain a customer-focused culture. Responsibilities include supervising employees, assisting managers, and working flexible hours including nights and weekends. Pay rates start between $13.44 - $19.49 per hour, and all qualified applicants are encouraged to apply.