Shift Leader: Team Coach & Guest Experience

Taco Bell; Oak Grove (KY); On-site; USD 30,000 - 35,000; Full time

Job summary

A fast-food restaurant in Kentucky is looking for a Shift Leader to support the Restaurant General Manager by ensuring a high standard of customer service and team efficiency. This role involves managing shift responsibilities, training team members, and maintaining food safety and cleanliness. The ideal candidate is at least 18 years old, has reliable transportation, and possesses strong leadership and problem-solving skills. This position typically averages 30+ hours a week, with variance based on operational needs.

Qualifications

• Must be at least 18 years old.
• Ability to perform basic business math.
• Reliable transportation is required.

Responsibilities

• Ensure customer satisfaction and resolve complaints.
• Manage shift excellence tasks for team members.
• Provide feedback and training to team members.

Skills

Customer service

Team leadership

Positive attitude

Problem solving

Job description

A fast-food restaurant in Kentucky is looking for a Shift Leader to support the Restaurant General Manager by ensuring a high standard of customer service and team efficiency. This role involves managing shift responsibilities, training team members, and maintaining food safety and cleanliness. The ideal candidate is at least 18 years old, has reliable transportation, and possesses strong leadership and problem-solving skills. This position typically averages 30+ hours a week, with variance based on operational needs.