Shift Leader: Guest Experience & Restaurant Ops

McDonald's; Marshfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

McDonald’s restaurant in Marshfield is seeking a Shift Manager to lead weekly shifts, supervise crew schedules, and uphold McDonald’s standards for food safety and cleanliness.

The role emphasizes strong customer service, effective communication, and quick decision-making in a fast-paced environment; prior managerial experience is preferred, with a passion for developing the team and delivering an outstanding guest experience.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older to be a manager in our restaurants.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service for every visit.
• Oversee crew schedules and supervise food safety and cleanliness to McDonald’s standards.
• Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Drive profitability and manage inventory, safety, and daily operations.
• Foster training and continued learning within the restaurant.

Skills

Leadership

Customer service

Communication

Problem solving

Job description

McDonald’s restaurant in Marshfield is seeking a Shift Manager to lead weekly shifts, supervise crew schedules, and uphold McDonald’s standards for food safety and cleanliness.

The role emphasizes strong customer service, effective communication, and quick decision-making in a fast-paced environment; prior managerial experience is preferred, with a passion for developing the team and delivering an outstanding guest experience.