Shift Leader: Elevate Guest Experience & Team

McDonald's; Edgerton (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training & advancement

Weekly direct deposit

401k plan

Medical/Dental/Vision

Job summary

McDonald's Wisconsin restaurant is seeking a dedicated Shift Manager to oversee daily operations, schedule crew, and ensure guest satisfaction.

You will lead team members, monitor food safety and cleanliness, manage safety, inventory, and profitability, and drive performance through training and development.

This full-time role offers opportunities for advancement and benefits in a fast-paced environment where teamwork and exceptional service are valued.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Skills

Customer service

Leadership

Communication

Teamwork

Job description

McDonald's Wisconsin restaurant is seeking a dedicated Shift Manager to oversee daily operations, schedule crew, and ensure guest satisfaction.

You will lead team members, monitor food safety and cleanliness, manage safety, inventory, and profitability, and drive performance through training and development.

This full-time role offers opportunities for advancement and benefits in a fast-paced environment where teamwork and exceptional service are valued.