Shift Leader: Guest Experience & Operations

Piece of Cake Inc.; Jackson (TN); On-site; USD 17,000 - 23,000; Full time

Job summary

A restaurant chain in Tennessee is seeking a Team Leader to assist management in operations while ensuring high service standards. Responsibilities include training team members, maintaining food quality, and managing shift operations. Ideal candidates should have restaurant experience, excellent communication skills, and the ability to multitask in a fast-paced environment. This role offers a stimulating workplace focused on guest satisfaction and team support.

Responsibilities

• Assist General Manager and Assistant Manager in operations.
• Ensure compliance with food standards and quality.
• Train team members during shifts.
• Make decisions as needed in a Manager on Duty role.

Skills

Ability to work in a fast-paced environment

Ability to communicate professionally

Ability to multitask

Excellent attendance and punctuality

Education

Restaurant experience preferred

Job description

A restaurant chain in Tennessee is seeking a Team Leader to assist management in operations while ensuring high service standards. Responsibilities include training team members, maintaining food quality, and managing shift operations. Ideal candidates should have restaurant experience, excellent communication skills, and the ability to multitask in a fast-paced environment. This role offers a stimulating workplace focused on guest satisfaction and team support.