Shift Leader: Guest Service & Team Coach

Piece of Cake Inc.; Smyrna (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading restaurant establishment in Smyrna, TN, is seeking a Team Leader to support the General Manager and Assistant Manager in daily operations. Responsibilities include ensuring top-notch guest service, training team members, and maintaining food standards. Ideal candidates should possess excellent communication skills and a background in restaurant environments. This position offers a dynamic work atmosphere where multitasking is key to success.

Qualifications

• Experience in restaurant management or leadership is highly preferred.
• Strong communication skills are essential for interacting with guests and team members.
• Ability to manage multiple tasks efficiently within a dynamic work environment.

Responsibilities

• Assist the GM and AM in daily operations to ensure guest satisfaction.
• Ensure compliance with food safety and quality standards.
• Train and coach team members during shifts.

Skills

Ability to work in a fast-paced environment

Ability to clearly communicate

Ability to multitask

Excellent attendance and punctuality

Reliable transportation

Education

Restaurant experience

Job description

A leading restaurant establishment in Smyrna, TN, is seeking a Team Leader to support the General Manager and Assistant Manager in daily operations. Responsibilities include ensuring top-notch guest service, training team members, and maintaining food standards. Ideal candidates should possess excellent communication skills and a background in restaurant environments. This position offers a dynamic work atmosphere where multitasking is key to success.