Shift Leader, Guest Experience & Operations

Five-Guys; Avon (OH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Tip program

Bonus opportunities

Medical benefits

Free employee meal

Paid training

Flexible scheduling

Career growth

Job summary

Five Guys Burgers and Fries in Avon, OH is seeking an Assistant General Manager to lead daily operations, coach crew, and ensure outstanding guest service. You will help manage inventory, scheduling, and reporting while upholding quality and cleanliness standards.

The role offers opportunities for growth, a competitive base pay, a solid tip program, and bonus opportunities, with paid training and benefits for eligible team members.

Qualifications

• Leadership and staff development experience in fast-paced restaurants.
• Excellent communication and guest service skills.
• Ability to train, coach and motivate crew members.
• Strong focus on food safety, cleanliness, and quality execution.

Responsibilities

• Lead restaurant operations during assigned shifts.
• Provide direction and support to crew members.
• Ensure exceptional guest service and satisfaction.
• Maintain high standards for food quality, safety, cleanliness, and execution.
• Train, coach, and develop team members.
• Assist with opening and closing procedures.
• Support cash handling and daily operations.
• Create a positive and productive work environment.
• Help drive sales, profitability, and operational excellence.
• Assist the General Manager with ordering, inventory, scheduling, and weekly reporting.

Skills

Leadership

Communication

Team development

Food safety

ServSafe

Job description

Five Guys Burgers and Fries in Avon, OH is seeking an Assistant General Manager to lead daily operations, coach crew, and ensure outstanding guest service. You will help manage inventory, scheduling, and reporting while upholding quality and cleanliness standards.

The role offers opportunities for growth, a competitive base pay, a solid tip program, and bonus opportunities, with paid training and benefits for eligible team members.