Shift Lead - Guest Experience & Team Coach

Harri; Euclid (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Tips

Tuition reimbursement

Career development

Ongoing training

Health, dental, vision

401K

PTO

Free/discounted food

Job summary

The Wolak Group, a Dunkin’ Donuts franchisee, is hiring a Shift Leader to join our growing network of 90+ locations. We value exceptional guest service and a collaborative team environment, with opportunities for development and advancement.

As a Shift Leader you will supervise team members, coach and train staff, and ensure duties are completed while maintaining quality food and beverage standards. Benefits include tuition reimbursement, health coverage, a 401(k), PTO, and employee discounts.

Responsibilities

• Lead the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure team completes all assigned duties and serves safe, quality food/drinks.

Skills

Guest service

Team leadership

Communication

Job description

The Wolak Group, a Dunkin’ Donuts franchisee, is hiring a Shift Leader to join our growing network of 90+ locations. We value exceptional guest service and a collaborative team environment, with opportunities for development and advancement.

As a Shift Leader you will supervise team members, coach and train staff, and ensure duties are completed while maintaining quality food and beverage standards. Benefits include tuition reimbursement, health coverage, a 401(k), PTO, and employee discounts.