Shift Leader: Guest Experience & Center Operations

Lucky Strike

Waco (TX)

On-site

USD 26,000 - 28,000

Part time

3 days ago

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Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment Corporation is seeking a part-time Shift Leader in Texas (Waco) to run center operations and deliver an exceptional guest experience. You’ll collaborate with the management team to uphold service standards, supervise staff, and ensure safe, smooth daily operations in a lively entertainment venue.

This role emphasizes strong communication, teamwork, and the ability to thrive in a fast-paced environment, with a pay range of $19–$20 per hour depending on qualifications

Qualifications

HS Diploma; Bachelor's preferred.
A commitment to great guest service.
Solid communication skills.
Strong team player.
Ability to thrive in a fast-paced environment.

Responsibilities

Work closely with center management to ensure guest service standards are followed.
Maintain quality service by enforcing organizational standards.
Provide friendly, courteous customer service to ensure visits with great food and beverage.
Provide information on programs, promotions, pricing and specials.
Answer phones professionally and handle reservations.
Remain highly visible by guiding staff and observing interactions.
Address customer complaints professionally.

Skills

Leadership

Guest service

Communication

Team player

Education

HS Diploma (Bachelor's preferred)

Job description

This role emphasizes strong communication, teamwork, and the ability to thrive in a fast-paced environment, with a pay range of $19–$20 per hour depending on qualifications

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