Shift Leader: Growth, Impact & Flexible Schedule

Caribou Coffee Operating Company; Lakeville (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Lakeville, MN is seeking a Shift Leader to direct daily coffeehouse operations with the General Manager. You’ll ensure brand standards, product knowledge, cleanliness, and guest connections on your shift.

Lead a team, coach on role responsibilities and recipes, manage cash handling and safety, and drive sales while controlling waste. Punctual, ready to contribute, you’ll help develop teammates and uphold the Caribou culture.

Qualifications

• 6+ months in a leadership role or trained to Shift Leader responsibilities.
• Flexibility to work different days/times as business needs change.
• Must be at least 18 years old.

Responsibilities

• Direct the shift alongside the General Manager or Assistant General Manager.
• Lead shifts with energy, keeping the team engaged and on track.
• Optimize sales while managing waste and maintaining an inviting environment.
• Communicate deployment and roles on the floor to keep the shift moving.
• Delegate objectives based on the shift's priorities.
• Own the current shift and ensure smooth handoffs.
• Uphold SOPs, quality, cash handling, and store safety.
• Coach and train the team on responsibilities, products, and recipes.
• Perform administrative tasks like deposits, inventory, and orders.
• Develop Team Members through on-the-spot feedback.
• Live the Core Values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Lead as Manager on Duty, staying calm under pressure.
• Train new hires on responsibilities and promotions.
• Arrive on time, prepared to contribute.

Skills

Leadership experience

Team coaching

Flexible availability

Customer service

Communication

Education

High school diploma or GED

Job description

Caribou Coffee in Lakeville, MN is seeking a Shift Leader to direct daily coffeehouse operations with the General Manager. You’ll ensure brand standards, product knowledge, cleanliness, and guest connections on your shift.

Lead a team, coach on role responsibilities and recipes, manage cash handling and safety, and drive sales while controlling waste. Punctual, ready to contribute, you’ll help develop teammates and uphold the Caribou culture.