Shift Leader: Grow, Lead & Inspire a Busy Coffee Team

Caribou Coffee Company; Minneapolis (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Plymouth, Minnesota is hiring a Shift Leader to guide the coffeehouse team during shifts and partner with the GM/AGM. You will ensure brand standards, inventory control, and guest connections are strong throughout the shift.

This role requires leadership experience, strong communication, and a flexible schedule to meet business needs. Join a team focused on authentic guest experiences, growth opportunities, and a supportive environment.

Qualifications

• 6 months+ leadership experience or trained to take on Shift Leader responsibilities
• Flexible availability to meet business needs across shifts
• Must be at least 18 years of age

Responsibilities

• Oversee shift operations and lead the team according to brand standards
• Maintain high energy and engagement to Make Fun Happen during shifts
• Optimize sales while managing waste and ensure a clean, welcoming coffeehouse environment
• Communicate deployment and roles on the floor to keep the shift moving
• Coach and train teammates on responsibilities, product knowledge, and promotions
• Handle administrative tasks with integrity (bank deposits, inventory, orders)
• Develop team members through coaching and feedback on the floor
• Uphold cash handling, safety, and store policies
• Lead with humility and ownership, fostering an inclusive culture
• Ensure timely hand-offs between shifts and proper SOP execution

Skills

Leadership

Flexible schedule

18+ yrs

Education

High school diploma or GED

Job description

Caribou Coffee in Plymouth, Minnesota is hiring a Shift Leader to guide the coffeehouse team during shifts and partner with the GM/AGM. You will ensure brand standards, inventory control, and guest connections are strong throughout the shift.

This role requires leadership experience, strong communication, and a flexible schedule to meet business needs. Join a team focused on authentic guest experiences, growth opportunities, and a supportive environment.