Shift Leader: Flexible Schedule & Growth Opportunities

Caribou Coffee Company; Rochester (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Free shift drink

Flexible schedule

Growth opportunities

Tips

Job summary

Caribou Coffee in Rochester, MN is seeking a Shift Leader to oversee the cafe alongside the General Manager. You’ll ensure brand standards, product quality, cleanliness, and Guest connections during the shift, while guiding the team and managing on-floor operations.

You’ll coach and train teammates, handle store safety and cash handling, manage tasks, and own the shift hand-off. This role rewards leadership, flexibility, and strong guest service in a fast-paced, community-focused environment.

Qualifications

• At least 6 months of experience in a leadership role.
• Must be at least 18 years of age.
• Flexible availability to meet business and team needs.
• High school diploma or GED preferred.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence and excellence.
• Leads shifts with energy, keeps the team engaged, and maintains shift momentum.
• Optimizes product sales while managing waste and a welcoming environment.
• Knows deployment for the day and communicates clearly to keep the shift moving.
• Reads team needs, prioritizes tasks, and delegates accordingly.
• Owns the shift and ensures a smooth hand-off to the next team.
• Upholds SOPs, cash handling, and store safety and security.
• Coaches and trains for role responsibilities, product knowledge, and promotions.
• Performs administrative tasks with integrity, including deposits and inventory.
• Develops Team Members through coaching and feedback.
• Lives Caribou's Core Values in daily actions.
• Acts as Manager on Duty with calm, resilient leadership.
• Leads with humility and fosters an inclusive culture on every shift.

Skills

Leadership

Flexible availability

Education

High school diploma or GED

Job description

Caribou Coffee in Rochester, MN is seeking a Shift Leader to oversee the cafe alongside the General Manager. You’ll ensure brand standards, product quality, cleanliness, and Guest connections during the shift, while guiding the team and managing on-floor operations.

You’ll coach and train teammates, handle store safety and cash handling, manage tasks, and own the shift hand-off. This role rewards leadership, flexibility, and strong guest service in a fast-paced, community-focused environment.